Trinidad & Tobago Mortgage Finance

2010 marked our 45th year of operation as a mortgage company.   As obtains with such maturity, it is opportune that we consider re-evaluation and re-assessment of our place in the market based on recent developments in our own environment and in the wider global economy.

Thus, the theme of our three-year strategic period to 2012 is titled, Continuity, Collaboration, and Cohesion - the road to sustainable growth. In leveraging key stakeholder relationships, we will consolidate our collective strengths to refine and re-define the operations of the mortgage market in Trinidad and Tobago, to the benefit of all citizens. 

Customer Appreciation Day, Friday 27th May, 2011, was the date chosen to celebrate with our mortgagors who visited the various branches. This year we decorated the branches with balloons to add a 'festive note.' Light refreshments and a company memento were presented to customers as they entered the branch and they were greeted by our Employee of the Quarters, our Administrative Assistants and various other Customer Service Champions.

The Caribbean Association of Housing Finance Institutions (CASHFI)'s 2007 conference - The Impact of Globalisation and Regulatory Reform with CSME on the Sustainable Development of Housing Finance Institutions, was held in Trinidad.

In her welcome address, Ingrid Lashley, Managing Director/CEO of Trinidad and Tobago Mortgage Finance Company Limited (TTMF) stated, "As technocrats, we have a particular responsibility to ensure that full understanding of our peculiar area of the financial services sector is wide spread. We have the responsibility to make others appreciate that the need for the customer service in our subset of this wider market is unique and must be comprehensive." Lashley also expressed, "We want to promote the message that in consideration of issues that affect the financial services sector, we must pay particular attention to those facets of the sector that move us away from consumerism and ensure that, regionally, we cater to communities, to homes and to the well being of our people, while at the same time, ensure that the systems in support of the financial services sector, remain equitable, profitable and consistent across the wider community."

Trinidad and Tobago Mortgage Finance Company Limited (TTMF) sponsored 8 residents of Rainbow Rescue, a home for socially displaced boys, to participate in Carnival 2K7 with Carnival Players Children’s Band. This year’s presentation “Come Let’s Dance” was produced by Band Leader, Dune Ali.

Trinidad and Tobago Mortgage Finance Company Limited (TTMF) employees donated $20,000 collected via its Dress Down Day Charity to the Salvation Army. Employees who participate in the company’s dress down Friday make a monthly contribution to a charity fund. Each year, the proceeds of the fund are tallied and a charitable organisation is selected as beneficiary. This year, the employees selected the Salvation Army because of the organisation’s mission to bring hope to the poor, the hungry, the homeless and the destitute. 

The Trinidad and Tobago Mortgage Finance Company Limited (TTMF) has been working with Fiserv CBS Worldwide for the past year to implement the ICBS core banking and front-end delivery software solution.  This new technology platform aims to improve the quality and quantity of mortgage products that are provided and complement TTMF’s role in the execution of the Government’s Housing Policy.

Trinidad and Tobago Mortgage Finance Company Limited (TTMF) continues to support community development around Trinidad and Tobago.      

At a recent handover ceremony of brightly painted park benches, at the Pearl Parkway grounds, Marlene K. Chin, Manager, Marketing and Public Relations, informed of TTMF’s latest project to improve the quality of life in the communities they serve.  Said Chin, "Our business is community improvement as well as home financing. We promote a better quality of life through home ownership and extend this objective to the neighbourhood, not just single homes."

The Staff of the Trinidad and Tobago Mortgage Finance Company Limited (TTMF) were out in full regalia in celebration of Emancipation Day 2005.