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TTMF_Notice.jpg
Tue 7th Apr, 20200

At the press conference on Monday, April 6, 2020 Prime Minister, the Honourable Dr. Keith Rowley indicated that the ‘stay at home’ orders would extend to Thursday, April 30, 2020 in the continued efforts to manage the spread of Covid-19.

 

To comply with this mandate, Trinidad and Tobago Mortgage Finance Company Limited (TTMF) will remain closed and we will continue to maintain minimal operations remotely to service our customers to process requests for mortgage deferrals and refunds. Other requests sent to our website at www.ttmf-mortgages.com; or email at info@ttmf-mortgages.com will be processed when normal operations resume on Friday, May 1, 2020 or otherwise advised.

 

We urge you to follow the advice of the authorities to ‘stay at home’ unless you are an essential worker in an essential business and please take the precautionary measures outlined by the World Health Organisation (WHO), the Ministry of Health and other related agencies for protecting yourself and your family against the spread of COVID-19.

 

Robert C. Green

Managing Director / CEO

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Fri 27th Mar, 20200

CLOSURE OF OFFICE

 

At the press conference on Thursday, March 26, 2020 Prime Minister, the Honourable Dr. Keith Rowley indicated that non-essential businesses will cease to operate from midnight on Sunday, March 29, 2020 to Wednesday, April 15, 2020 in the first instance, in the continued efforts to manage the spread of the COVID-19 virus.

 

In this regard, we will be maintaining minimal operations remotely to process our customers’ requests for mortgage payment deferrals and refunds of March 2020 installments received. All other services will cease during this period.

 

Other requests sent to our website at www.ttmf-mortgages.com; or email at info@ttmf-mortgages.com will be processed when normal operations resume on Thursday, April 16, 2020 or otherwise advised.

 

We urge you to follow the advice of the authorities to ‘stay at home’ unless you are an essential worker in an essential business and please take the precautionary measures outlined by the World Health Organisation (WHO), the Ministry of Health and other related agencies for protecting yourself and your family against the spread of COVID-19.

 

Robert C. Green

Managing Director / CEO

TTMF_Notice.jpg
Tue 24th Mar, 20200

Notice: Deferral of Mortgage Payments

 

Trinidad and Tobago Mortgage Finance Company Limited continues to monitor the impact of COVID-19 and how it affects the financial circumstances of our customers.

 

At the post cabinet news briefing on Monday, March 23rd, 2020 the Prime Minister, through the Minister of Finance, clarified his previous request on March 18, 2020 to defer mortgage payments:

  • For TTMF customers he indicated the deferral would be for three months in the first instance.
  • For HDC customers who are in a Rent to Own (RTO) or License to Occupy (LTO) arrangement, the deferral would be for two (2) months in the first instance.

This deferral applies to customers who are unable to pay due to the impact of COVID-19. All other customers who are in a position to pay are encouraged to continue making their payments.

 

If you require a deferral of your payments, please complete and sign this online Request for Deferral of Installments Form. You can contact us via our website or email us at info@ttmf-mortgages.com. Please note that the deferral is not a waiver of the payment. Instead, the term of your loan will be extended by the deferral period to allow for repayment of these installments. You will be required to sign a Letter of Variation confirming the extension of the term of the loan by the deferral period.

 

If your payment is normally remitted through a salary deduction, standing order or if we debit your account directly, then we may have already received your March payment. We will verify this and if this is indeed so, we will refund you the payment either by cheque which will be mailed to you or by direct deposit to your bank account.

 

While our offices are open, to minimise the spread of COVID-19, we urge you to follow the advice of the authorities to ‘stay at home’. If you must come in, we have introduced measures to ensure that proper social distancing is observed. In this regard, please note the following:

  • We can be contacted via:
  1. telephone at 623-8863;
  2. our website and our live chat feature at ttmf-mortgages.com; or
  3. email at info@ttmf-mortgages.com.

 

  • For statements, letters or other enquiries you may contact us using any of the channels stated above

 

  • All scheduled appointments will be facilitated via telephone.

 

  • If it is still necessary to visit our offices, please note that entry in any one space will be restricted to ten (10) persons. Visitors are required to use the hand sanitisers on entry and observe social distancing at all times.

 

Please be reminded to take the precautionary measures outlined by the World Health Organisation (WHO), the Ministry of Health and other related agencies for protecting yourself and your family against the spread of COVID-19.